Domains

This article will show you how to manage, add and remove domains to your stores.

If you wish to register a new domain via ecommercehq we can do this for you thru namecheap.

DNS registration is done via DNS made easy.

Domains List & Dashboard

To access the domains list follow the steps below:

1. From the dashboard click Store setup

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Navigation

2. Then click Domains

The Your domains page displays.

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Screen Element

Description

Status and Domain

Status light (GREEN or RED) indicates if the domain is connected or not.

Next to status light is the domain name.

Make Primary hyperlink

Make primary button sets the domain to be the main domain of the store (only available if more than one domain is active.)

Renewal button

Renewal button pops up the domain renewal pop-up.

Cog button

Gear button pops up the DNS settings pop-up

Delete button

Deletes the domain.

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Renewal Popup

Date range: shows the date the domain was registered and when it expires.

Auto-renew: renews the domain automatically 1 week prior to expiry for 1 additional year.

Add years: activates a dropdown that you can use to select up to 5 years - when save is clicked you will be redirected to a payment confirmation page.

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DL note: Unable to recapture this in test env

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DNS Settings

Select if the primary domain works via www. or without it.

  • Add/edit/remove MX records

  • Add/edit/remove TXT records

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DNS Settings Active Edit Mode

Select if the primary domain works via www. or without it.

  • Add/edit/remove MX records

  • Add/edit/remove TXT records

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Connect Existing Domain

You can use this page to connect a domain purchased outside of commercehq and connect it by pointing it to our name servers.

To connect and existing domain follow the steps below:

1. From the Your domains page click Connect existing domain

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The Connect existing domain page displays.

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2. Enter your Domain name
3. Click Add

Buy New Domain

To purchase a new domain via ecommercehq follow the steps below:

1. From the Your domains page click Buy new Domain

The Buy a domain page displays.

2. Check availability by entering your desired domain name and extension. The look-up is done via the namecheap API.

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3. Click Check availability

4. Once you find a domain that is available the system displays the price.

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Domain Pricing

This price is exactly what namecheap charges us and these prices are updated with the maintenance script.

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Buy Domain

5. Click Buy

The Buy domain page displays

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Payment Details

7. Verify the ADDITIONAL INFO required for registration and Edit if required
8. Review credit card information - you can optionally Use a different card
9. Click Submit