Reports

Generating Reports

Analytics and statistics about your store are available on the Reports page, which is accessible from the Reports menu on your Admin panel.

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The Reports Page

Three types of reports are available:

  1. Sales Reports
  2. Traffic Reports
  3. Other Reports

Common Operations on Reports

When generated, a report shows all available data related to it. For example, when generating a Sales by Product Title report, all sales from the time your store opened are displayed on the report window.

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The Sales by Product Title report, with the 'All time' filter turned on by default

To Filter a Report

You may filter a report using a wide range of options, including a custom period, where you enter a date range.

To go back to the default All time filter, click the All time option again.

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Available Filter Options for a Report

To Export a Report to CSV

After generating a report, you may also export it to a CSV file, particularly if you want to analyze it further. To export the report, click the Export to CSV button on the top right of the generated report.

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Click the Export to CSV button

Sales Reports

There are seven (7) sales reports, namely:

Sales by Product Title###

The Sales by Product report shows orders and gross sales per product title. Total sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click By Product Title to display the report.

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NOTE

The product title on the Sales by Product report is clickable. When you click it, the Details page for the product is displayed on another browser window or tab.

A sample Sales by Product Title report is shown below.

Product Title

Type

Orders

Gross Sales

Sample Product 1

Sample Type 1

3

$1,000.00

Sample Product 2

Sample Type 2

3

$500.00

Totals

$1,500.00

Sales by Product Collection###

The Sales by Product Collection report shows orders and gross sales per product collection.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click By Product Collection to display the report.

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NOTE

The product collection shown on the Sales by Product Collection report is clickable. When you click it, the Details page for the product collection is displayed on another browser window or tab.

A sample Sales by Product Collection report is shown below.

Collection

Type

Orders

Gross Sales

Sample Collection 1

Sample Type 1

3

$1,000.00

Sample Collection 2

Sample Type 2

3

$500.00

Orders by Month###

The Sales by Month report shows orders and gross sales per month. Total sales for the period covered are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Orders by Month to display the report. A sample Sales by Month report is shown below.

Month

Orders

Gross Sales

September

3

$1,000.00

October

10

$1,500.00

Total

$2,500.00

Orders by Hour###

The Sales by Hour report breaks down your orders and gross sales by hour. Total orders and gross sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Orders by Hour to display the report. A sample Sales by Hour report is shown below.

Hour

Orders

Gross Sales

01 PM

3

$1,000.00

02 PM

3

$500.00

Total

$1,500.00

Orders by Location###

The Sales by Location report shows orders and gross sales per location. Total orders and gross sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Orders by Location to display the report. A sample Sales by Location report is shown below.

Location

Orders

Gross Sales

United Kingdom

10

$1,000.00

United States

10

$1,000.00

Total

$2,000.00

Orders by Customers###

The Sales by Customer report breaks down your orders and gross sales per customer. Total orders and gross sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Orders by Customers to display the report.

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NOTE

The customer names and email addresses shown on the Orders by Customer report are clickable. Clicking a customer's name opens up the corresponding Customer Details page on another browser window or tab. Clicking the email address opens up an empty message on your default email client program, with the email address already displayed on the Sender field. You can use this to send an email directly to the customer.

A sample Sales by Customers report is shown below.

Customer Name

Customer Email

Orders

Gross Sales

John Doe

[email protected]

4

$1,000.00

Jane Doe

[email protected]

4

$1,000.00

Total

$2,000.00

Orders by Traffic Source###

The Sales by Traffic Source report shows orders and gross sales per referring URL. Total orders and gross sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Orders by Traffic Source to display the report.

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NOTE

The referring URLs on the Orders by Traffic report are clickable. When you click a referring URL, it opens up in another browser window or tab.

A sample Orders by Traffic Source report is shown below.

Referring URL

Orders

Gross Sales

http://www.commercehq.com/

10

$1,000.00

Totals

$1,000.00

Traffic Reports

Traffic reports allow you to analyze where traffic to your store is coming from.

There are four traffic reports, namely:

Traffic by Referrer###

The Traffic by Referrer report shows the number of unique visitors per referring URL. Total number of visitors are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click by Referrer to display the report.

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NOTE

The referring URLs on the Traffic by Referrer report are clickable. When you click a referring URL, it opens up in another browser window or tab.

A sample Traffic by Referrer report is shown below.

Referring URL

Unique Visitors

http://www.commercehq.com

55

Total

55

Traffic by Device###

The Traffic by Device report breaks down the number of unique visitors to your store by the device used to visit the site. Total number of visitors are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click by Device to display the report.

A sample Traffic by Device report is shown below.

Device

Unique Visitors

Android

50

iOS

50

Windows

100

Total

200

Traffic by Location###

The Traffic by Location report breaks down the number of unique visitors to your store by country. Total number of visitors are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click by Device to display the report.

A sample Traffic by Location report is shown below.

Location

Unique Visitors

United Kingdom

100

United States

100

Total

200

Traffic by Landing Page###

The Traffic by Landing Page report breaks down the number of unique visitors to your store by landing page. Total number of visitors are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click by Landing Page to display the report.

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NOTE

The landing pages on the Traffic by Landing Page report are clickable. When you click a landing page, it opens up in another browser window or tab.

A sample Traffic by Landing Page report is shown below.

Landing Page

Unique Visitors

http://www.commercehq.com

100

http://www.landingpage.com

100

Total

200

Other Reports

Aside from the sales and traffic reports, two other available reports are available, namely:

Taxes###

The Taxes report shows the details of the amount of tax collected from orders in each Country, and the State or Province, if applicable, within that country. Total orders and amount of taxes collected are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Taxes to display the report.

A sample Taxes report is shown below.

Country

State or Province

Orders

Tax Collected

United Kingdom

10

$100.00

United States

New York

10

$100.00

Total

20

$200.00

Payment Methods###

The Payment Methods report show orders and gross sales per payment method. Total number of orders and the amount of gross sales are shown on the bottom row.

  1. On your Admin panel, click Reports.
  2. On the Reports page, click Payment Methods to display the report.

A sample Taxes report is shown below.

Payment Method

Orders

Gross Sales

American Express

5

$749.00

Mastercard

1

$500.00

PayPal

1

$250.00

Total

7

$1,449.00